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Updated Consumer Guidance for the Galaxy Note7

HKQ Law Consumer Recall Alerts - Samsung Galaxy Note 7 Recall October 2016October 10, 2016 - Latest Updates on the Galaxy Note7 - SAMSUNG - Samsung is working with the US Consumer Product Safety Commission (CPSC) to investigate the recently reported cases involving the Galaxy Note7. While the investigation is taking place, Samsung is asking all carrier and retail partners here and around the globe to stop sales and exchanges of the Galaxy Note7. Since the affected devices can overheat and pose a safety risk, we are asking consumers with an original Galaxy Note7 or a replacement Galaxy Note7 to power it down and contact the carrier or retail outlet where you purchased your Galaxy Note7. If you bought your Galaxy Note7 from Samsung.com or have questions, you should contact us at 1-844-365-6197 and we can help you.

(Image Courtesty of: TechTimes)

Galaxy Note7 Owners need to do one of the following:

Exchange your current Galaxy Note7 for a Galaxy S7 or Galaxy S7 edge and replacement of any Galaxy Note7 specific accessories with a refund of the price difference between devices; or

Contact your point of purchase to obtain a full refund.

Customers who exchange a Note7 device will also receive a $25 gift card, in-store credit, in-store accessory credit or bill credit from select carrier retail outlets.

Affected Devices

This applies to the original and replacement Galaxy Note7 devices.

Refund

Contact the carrier or retail outlet where you purchased your Galaxy Note7. If you bought your Galaxy Note7 from Samsung.com or have questions, you should contact us at 1-844-365-6197 and we can help you.

Contacts

Galaxy Note7 owners can contact the carrier or retail outlet where they purchased their device. If you bought your Note7 from Samsung.com or have questions, you should contact us at 1-844-365-6197 and we can help you.


HKQ Law has made a commitment to the citizens of Northeastern Pennsylvania. The HKQ team frequently receives recall information and shares this information as a public service on their website and social media pages. To see this recall and more, visit www.hkqlaw.com/recalls, or visit HKQ Law on Facebook.

Hourigan, Kluger & Quinn, PC is led by Attorney Joseph Quinn, one of the Top 100 trial lawyers in the nation. Seventeen lawyers strong, HKQ Law represents Personal Injury, Business Law and Personal Law clients in Lackawanna, Luzerne and surrounding northeastern PA counties for more than half a century. HKQ Law has won some of the largest verdicts and settlements in the region's history, totaling over a half billion dollars on behalf of injured clients, and was recently recognized for one of the top 20 Verdicts in Pennsylvania, 2015.

The attorneys at HKQ Law have been honored as Super Lawyers, Best Lawyers, Best Law Firms by US News and World Reports, and have received the AV Preeminent Rating by Martindale-Hubbel. Additional information can be found at www.HKQLaw.com or by calling (800) 760-1529.

				

 

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